{"id":2325,"date":"2020-10-15T15:36:56","date_gmt":"2020-10-15T15:36:56","guid":{"rendered":"https:\/\/wirlab.it\/internet\/?page_id=2325"},"modified":"2021-04-20T09:42:34","modified_gmt":"2021-04-20T09:42:34","slug":"carta-dei-servizi","status":"publish","type":"page","link":"https:\/\/wirlab.it\/internet\/carta-dei-servizi\/","title":{"rendered":"Carta dei servizi"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; remove_bottom_col_margin=&#8221;true&#8221; tablet_fullwidth_cols=&#8221;yes&#8221; css=&#8221;.vc_custom_1582016099072{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div><div class=\"templatera_shortcode\"><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1579797810782{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}.vc_custom_1614008411520{padding-top: 5px !important;}<\/style><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579797810782 vc_row-o-content-middle vc_row-flex wpex-vc-full-width-row wpex-vc-full-width-row--centered wpex-relative wpex-vc-has-custom-column-spacing wpex-vc-column-spacing-0px wpex-vc_row-has-fill no-bottom-margins tablet-fullwidth-columns wpex-vc-reset-negative-margin\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1614008411520\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"https:\/\/wirlab.it\/\"><img class=\"wp-image-496 alignleft\" src=\"https:\/\/wirlab.it\/internet\/wp-content\/uploads\/2020\/01\/wirlab-internet-luce-e-gas.jpg\" alt=\"Wirlab internet luce e gas logo ufficiale\" width=\"253\" height=\"80\" \/><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 visible-desktop-large\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-button.vcex_69e58ce5844fe{color:#212121!important;font-family:Montserrat;font-size:16px;font-weight:bolder;}<\/style><div class=\"theme-button-wrap theme-button-expanded-wrap wpex-clr\"><a href=\"https:\/\/wirlab.it\/internet\/internet-soluzioni-wholesale\/\" class=\"vcex-button theme-txt-link align-left wpex-inline-block expanded expanded vcex_69e58ce5844fe\" title=\"Soluzioni Internet Wholesale\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">Soluzioni Wholesale<\/span><\/a><\/div> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3 visible-desktop-large\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-button.vcex_69e58ce584acc{background:#2396d0;color:#ffffff!important;font-family:Montserrat;font-size:16px;font-weight:600;}.vcex-button.vcex_69e58ce584acc:hover{background:#212121!important;}<\/style><div class=\"theme-button-wrap theme-button-expanded-wrap wpex-clr\"><a href=\"https:\/\/fibra.wirlabtlc.com\" class=\"vcex-button theme-button align-left expanded hvr hvr-shadow expanded vcex_69e58ce584acc\" title=\"Area clienti wirlab internet luce e gas\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\"><span class=\"vcex-button-icon vcex-icon-wrap theme-button-icon-left\"><span class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M406.5 399.6C387.4 352.9 341.5 320 288 320H224c-53.5 0-99.4 32.9-118.5 79.6C69.9 362.2 48 311.7 48 256C48 141.1 141.1 48 256 48s208 93.1 208 208c0 55.7-21.9 106.2-57.5 143.6zm-40.1 32.7C334.4 452.4 296.6 464 256 464s-78.4-11.6-110.5-31.7c7.3-36.7 39.7-64.3 78.5-64.3h64c38.8 0 71.2 27.6 78.5 64.3zM256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zm0-272a40 40 0 1 1 0-80 40 40 0 1 1 0 80zm-88-40a88 88 0 1 0 176 0 88 88 0 1 0 -176 0z\"\/><\/svg><\/span><\/span>AREA CLIENTI<\/span><\/a><\/div> <\/div><\/div><\/div><\/div><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text font_family=&#8221;Montserrat&#8221; color=&#8221;#212121&#8243; font_size=&#8221;40&#8243; line_height=&#8221;36px&#8221; letter_spacing=&#8221;0px&#8221; font_weight=&#8221;700&#8243; css=&#8221;.vc_custom_1602776180915{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}&#8221;]Carta dei servizi[\/vc_column_text][vc_column_text font_family=&#8221;Montserrat&#8221; font_size=&#8221;16&#8243; line_height=&#8221;20px&#8221; letter_spacing=&#8221;0px&#8221; font_weight=&#8221;300&#8243; color=&#8221;#212121&#8243; css=&#8221;.vc_custom_1602776210677{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}&#8221;]\n<p style=\"text-align: justify;\">Nell\u2019ottica di garantire la trasparenza nei rapporti con gli utenti e in ottemperanza alla Direttiva del Consiglio dei Ministri del 27\/1\/1994 relativa ai \u201cPrincipi sull\u2019erogazione dei servizi pubblici\u201d, alla Delibera n. 179\/03\/CSP \u201cApprovazione della direttiva generale in materia di qualit\u00e0 e carte dei servizi di telecomunicazioni ai sensi dell\u2019art. 1, comma 6, lettera b) numero 2 della legge 31 luglio 1997, n. 249\u2033, nonch\u00e9 alla Delibera n. 131\/06\/CSP \u201cApprovazione della direttiva in materia di qualit\u00e0 e carte dei servizi di accesso ad internet da postazione fissa, ai sensi dell\u2019articolo 1, comma 6, lettera b), numero 2 della legge 31 luglio 1997, n. 249\u2033 e alla successiva Delibera 244\/08\/CSP e seguenti, nonch\u00e9 delle Delibere AGCOM 254\/04\/CSP \u201cApprovazione della direttiva in materia di qualit\u00e0 e carte dei servizi di telefonia vocale fissa ai sensi dell\u2019articolo 1, comma 6 lett. b) n. 2 della legge 31 Legge 1997, n. 249\u2033, e Delibera AGCOM 79\/09\/CSP \u201cDirettiva in materia di qualit\u00e0 dei servizi telefonici di contatto (call center) nel settore delle comunicazioni elettroniche\u201d, \u00e8 possibile consultare la Carta dei Servizi, disponibile in formato .pdf.<\/p>\n[\/vc_column_text]<style>.vcex-button.vcex_69e58ce584e8b{border-radius:10px;color:#212121!important;padding-block:8px;padding-inline:20px;font-family:Montserrat;font-size:12px;letter-spacing:0px;font-weight:700;}.vcex-button.vcex_69e58ce584e8b:hover{background:#efdd67!important;}<\/style><div class=\"vc_custom_1618911750382 wpex-clr\"><a href=\"https:\/\/wirlab.it\/internet\/wp-content\/uploads\/2021\/04\/WirLab-carta_dei_servizi_feb20202.pdf\" class=\"vcex-button theme-button inline my-back7 hvr hvr-shadow vcex_69e58ce584e8b\" title=\"Download PDF Carta dei Servizi Wirlab 2020\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\"><span class=\"vcex-button-icon vcex-icon-wrap theme-button-icon-left\"><span class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M64 0C28.7 0 0 28.7 0 64V448c0 35.3 28.7 64 64 64H320c35.3 0 64-28.7 64-64V160H256c-17.7 0-32-14.3-32-32V0H64zM256 0V128H384L256 0zM112 256H272c8.8 0 16 7.2 16 16s-7.2 16-16 16H112c-8.8 0-16-7.2-16-16s7.2-16 16-16zm0 64H272c8.8 0 16 7.2 16 16s-7.2 16-16 16H112c-8.8 0-16-7.2-16-16s7.2-16 16-16zm0 64H272c8.8 0 16 7.2 16 16s-7.2 16-16 16H112c-8.8 0-16-7.2-16-16s7.2-16 16-16z\"\/><\/svg><\/span><\/span>Carta dei Servizi WirLab<\/span><\/a><\/div> <div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"Soluzioni Wholesale AREA CLIENTI Carta dei servizi Nell\u2019ottica di garantire la trasparenza nei rapporti con gli utenti e in ottemperanza alla Direttiva del Consiglio dei Ministri del 27\/1\/1994 relativa ai \u201cPrincipi sull\u2019erogazione dei servizi pubblici\u201d, alla Delibera n. 179\/03\/CSP \u201cApprovazione della direttiva generale in materia di qualit\u00e0 e carte dei servizi di telecomunicazioni ai sensi&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2325","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Carta dei servizi - WirLab<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wirlab.it\/internet\/carta-dei-servizi\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carta dei servizi - WirLab\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wirlab.it\/internet\/carta-dei-servizi\/\" \/>\n<meta property=\"og:site_name\" content=\"WirLab\" \/>\n<meta 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